INTERCULTURAL COMPETENCE in the MICE (Meetings, Incentives, Conferences, Events) AREA
People from different ethnic groups converge in the MICE area. How do we ensure that all participants can feel comfortable at the event und thus build the foundation of a successful event?
Our experience shows that employees, whether in companies or other organizations, often feel unsure due to the increasing multicultural environment. "How I deal with the people standing in front of me?", "What are the rules?" or "what can or can't I do?". These are just a few of the many questions that are increasingly becoming more important if we want to realize successful projects in international environments. What can I assess what is expected of me? Through the mobility of the people in the last decades, we cannot be sure if the Chinese-looking business partner really is Chinese. What actually is a “Chinese”?
The goal of this intercultural competence training in the MICE area is to raise sensitize the course participants in dealing with diversity and to encourage empathy ability. Through different exercises, the participant will realize why he reacts to strangeness and that other culturally distinct people feel the same. We also teach the participants strategies on how they can deal with unknown situations. During the course, they actively deal with their own character and identify the impact on their daily life.
The participants will become aware of the different needs of ethnic groups and can consciously integrate them during the event. They will deal with their own culture comprehension and learn in the approach how communication is possible despite the language barriers.
From the content...
Definition of culture
Cultural differences and special features
How do you deal with cultural differences?
Methods for the successful control of the communication process
Dealing with prejudice and cliches
Simulation of an intercultural meeting
Transferring to the everyday work
Employees in MICE (Meetings, Incentives, Conferences, Events) area
PLACES AND DATES:
The seminar will be conducted in English (on request plus a Chinese co-moderation is possible)
Open coachings are offered in 2019 as follows:
The price includes: Softdrinks in the conference rooms, 4 coffee breakes, 1 dinner inkl Softdrinks:
March 29th + 30th 1.549,-- € (+19% VAT) ---> book here
March 29th + 30th 1.549,-- € (+19% VAT) ---> book here
Ulrike von Rohr, born in 1967, worked as an incentive and event manager for nearly 20 years and has international working experience. Her jobs took her to several countries, such as America, Africa, China and many European countries. She lived and worked in Johannesburg/South Africa and Hong Kong/China for more than five years.
She has been fascinated by cultures and their “rules” all her life. In 2008, she decided to become a “Business Etiquette Coach.” She was trained by Inge Wolff, one of the well-known experts in this field. Inge Wolff published several books about the subject “Modern Manners.” Since more than 25 years she is accepted as a specialist by journalists from print media TV or radio.
Mrs. von Rohr also acquired a university certificate as an “Intercultural Trainer” at the Friedrich-Schiller-University in Jena, guided by Prof. Dr. Jürgen Bolten. As the president of an Intercultural Network, a network of intercultural trainers who acquired their university degree in Jena, she is responsible for the ongoing education of trainers on the job.
She mainly works with adults in the business sector, but also takes care of the families and children as well as “professional newcomers.”
Since she and has lived in foreign countries herself, she is aware of the challenges the multicultural world brings. Therefore, she wants to help prepare people for an easier transition to their new life environment.
At the moment, she is the only German qualified person, who combines the knowledge of the German Business Manners and the intercultural aspect. She also knows that high-quality business manners are not necessarily stiff. Therefore, she conducts her courses with the right portion of humor.
The courses are held in German and English as well as English/Chinese (in this case a Chinese Co-Moderation will accompany the course).
Further information is available on www.plathpartner.com.
Li Lei, born in 1970 in Changchun, China, has majored Chinese studies with a focus on culture, economics, politics and the language itself. During that time, she discovered her particular interest in people and the impact of cultures. Her professional life consisted of jobs that were connected to social interaction and marketing. A few years after starting her career, she went to France to study the language and culture of the Western country.
She met her German husband back in China and experienced the challenges in merging different cultural backgrounds in private and professional relationships. She also experienced the difficulties that foreigners are facing in their own culture.
She has been living in Germany with her husband for five years. She is now experiencing how it feels to be the foreigner in a country and how to solve the daily challenges in her new home country.
Li Lei and Ulrike von Rohr met in in Hong Kong in 2005. Over the years, they became close friends due to their common interest in people and different cultures. In 2017 they decided to work together and support expats/-families to find their way into the German culture.
Li Lei will take over the co-moderation of the English/Chinese combination courses and help with the conveying of the contents.